This Privacy Policy explains how KoraStats Inc. ("KoraStats", "we", "us" or "our") collects, uses, stores and shares personal information when you visit our corporate website, contact us, interact with our online services, or otherwise communicate with KoraStats.
Some KoraStats products, client environments, KoraStats Network, KoraStats Hub, recruitment services or other specialized services may have additional terms, notices or contractual privacy provisions. Where those provisions apply, they should be read together with this Privacy Policy.
1. Who we are
KoraStats Inc. is a football intelligence and technology company providing football data, analytics, video, scouting, performance intelligence, APIs, competition solutions and education services to football organizations and professionals.
For questions about this Privacy Policy or how KoraStats handles personal information, contact us at info@korastats.com.
2. Scope of this Privacy Policy
This Policy applies to personal information collected through the KoraStats corporate website and related interactions with KoraStats, including enquiries, website chat, recruitment interactions and communications with our commercial or support teams.
It does not automatically replace privacy terms contained in a client agreement, data-processing agreement, employment agreement, competition agreement or other contract governing a specific KoraStats service.
3. Information we collect
Depending on how you interact with KoraStats, we may collect the following categories of information:
- Contact and identity information: your name, work email address, telephone or WhatsApp number, job role, organization, organization type and country.
- Commercial enquiry information: the KoraStats solution you are interested in, project stage, football workflow, expected users, markets or competitions of interest, preferred contact method and other information you choose to provide.
- Account and service information: information associated with an account, subscription, client relationship or use of a KoraStats service, where applicable.
- Chat and support information: messages and information you provide through website chat, support channels or other communications.
- Recruitment information: information you submit when applying for a vacancy or interacting with our recruitment systems.
- Technical and usage information: IP address, browser and device information, pages visited, referring pages, timestamps, interaction data, server logs and similar technical information generated when you use our website.
- Cookie and measurement information: identifiers and interaction information generated by cookies, tags or similar technologies used for website functionality, measurement, advertising attribution or performance analysis.
We ask you not to submit sensitive personal information through general website forms unless KoraStats specifically requests it for a legitimate and documented purpose.
4. How we use personal information
We may use personal information to:
- respond to enquiries and route them to the appropriate KoraStats team;
- provide, operate, support and improve KoraStats websites, products and services;
- manage client, partner and prospective-client relationships;
- prepare proposals, demonstrations, integrations, training or other requested services;
- communicate about products, services, events, education or other KoraStats activities where permitted;
- operate website chat, customer support and service communications;
- measure website usage, advertising performance and conversion activity;
- protect our systems, prevent abuse, detect security incidents and maintain service integrity;
- manage recruitment and employment-related processes;
- comply with legal, regulatory, contractual and accounting obligations; and
- establish, exercise or defend legal claims.
5. Legal bases for processing
Where the GDPR, UK GDPR or similar laws require a legal basis, KoraStats may process personal information on one or more of the following grounds:
- Contract: where processing is necessary to provide a service, administer a client relationship or take steps requested before entering into a contract.
- Legitimate interests: where processing is necessary for reasonable business purposes such as responding to business enquiries, improving our services, securing our systems, managing relationships and measuring the effectiveness of our website, provided those interests are not overridden by your rights.
- Consent: where you have given consent, for example for certain marketing or non-essential tracking activities where consent is legally required.
- Legal obligation: where processing is necessary to comply with applicable law or a binding legal requirement.
6. Cookies, website measurement and similar technologies
KoraStats may use cookies, tags, local storage and similar technologies to operate the website, remember technical preferences, understand website usage and measure the effectiveness of advertising or campaigns.
The current corporate website uses a Google tag for advertising and conversion measurement. Google technologies may set or read identifiers in accordance with Google's own privacy documentation and the configuration used by KoraStats. The website also includes a KoraStats chat interface powered through n8n infrastructure.
Where applicable law requires consent before using non-essential cookies or measurement technologies, KoraStats will use an appropriate consent mechanism. You can also control cookies through your browser settings, although disabling certain technologies may affect website functionality.
7. Who we may share information with
KoraStats does not disclose personal information indiscriminately. We may share information with:
- KoraStats personnel and affiliated operations who need the information for the purposes described in this Policy;
- technology and infrastructure providers that host, secure, deliver or support our websites and systems;
- communications and CRM providers, including services used to process enquiries, maintain business contacts or send transactional communications, such as Brevo and SMTP2GO where applicable;
- measurement and advertising providers, including Google where the Google tag or related measurement services are enabled;
- workflow and chat infrastructure providers, including n8n where used to operate website chat or related automations;
- recruitment and professional-service providers where necessary for recruitment, legal, accounting, compliance or advisory services;
- clients, partners or competition stakeholders where sharing is necessary to perform a service and is permitted by contract and applicable law; and
- authorities or other parties where disclosure is required by law, necessary to protect legal rights, or needed to prevent fraud, abuse or security threats.
Our website may link to third-party websites or separate KoraStats services, including KoraStats Network. Those services may have their own privacy notices and practices.
8. International data transfers
KoraStats operates internationally and may use service providers or infrastructure located in different countries. As a result, personal information may be processed outside the country in which it was originally collected.
Where applicable law requires safeguards for international transfers, KoraStats will use appropriate contractual, organizational or legal safeguards for the relevant transfer.
9. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to maintain business records, provide services, manage relationships, comply with legal or contractual requirements, resolve disputes and enforce agreements.
Retention periods vary depending on the type of information, the nature of the relationship, legal requirements and whether the information is needed for security, audit or dispute-resolution purposes.
10. Security
KoraStats uses technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. No internet transmission, storage environment or information-security system can be guaranteed to be completely secure.
If you believe information you have provided to KoraStats has been compromised, contact us promptly at info@korastats.com.
11. Your privacy rights
Your rights depend on where you live and which privacy laws apply to the relevant processing.
EEA, UK and similar jurisdictions
Where the GDPR, UK GDPR or comparable law applies, you may have rights to access, correct, erase or restrict personal information, object to certain processing, receive portable data, withdraw consent where processing is based on consent, and raise a complaint with the relevant supervisory authority. Certain rights are subject to legal conditions and exceptions.
California
If the California Consumer Privacy Act, as amended, applies to KoraStats and to your personal information, California residents may have rights to know what personal information is collected and how it is used or disclosed, request deletion, request correction, opt out of certain sale or sharing where applicable, limit certain uses of sensitive personal information where applicable, and exercise rights without unlawful discrimination.
Exercising your rights
To make a privacy request, email info@korastats.com with the subject Privacy Request. We may need to verify your identity before completing a request. We will respond within the period required by applicable law.
12. Marketing communications
Where permitted by law, KoraStats may send relevant business communications to clients, partners or people who have expressed interest in KoraStats services. You may opt out of promotional email communications using the unsubscribe mechanism provided in the message or by contacting us.
Service, security, contractual and operational communications are not promotional messages and may still be sent where necessary.
13. Children's privacy
The KoraStats corporate website and general commercial enquiry forms are intended for professional and business use and are not directed to children under 13.
KoraStats may provide football data, academy, youth-development or competition services to organizations that involve younger players. Personal information processed in those environments may be governed by client agreements, competition rules, applicable safeguarding requirements and separate data-protection arrangements.
If you believe a child has submitted personal information directly to KoraStats through the corporate website without appropriate authorization, please contact us.
14. Third-party links and services
Our website may contain links to external websites and services. KoraStats is not responsible for the privacy practices of independent third parties. We encourage you to review the privacy notice of any external service before providing personal information.
15. Changes to this Privacy Policy
We may update this Privacy Policy when our services, technology, legal obligations or privacy practices change. The date shown at the top of the page identifies the latest published version.
16. Contact us
For privacy questions, requests or concerns, contact: